ck34 Withdrawal & KYC Guide

Read this page once and you will know exactly how to submit a ck34 withdraw request, verify your identity, and get your money into bKash or Nagad within minutes.

Min Withdrawal
৳1,300
Daily Limit
৳2,35,000
Payout Time
7 min
First Withdrawal
≤ 6 hrs
ck34 player completing a mobile withdrawal via bKash on Android phone in Dhaka

Withdrawal Limits and How Fast You Get Paid

ck34 processes most withdrawals within 7 minutes. Your first-ever withdrawal goes through a one-time review that may take up to 6 hours — this is normal and happens only once.

Parameter Amount / Time Notes
Minimum withdrawal ৳1,300 Per transaction
Maximum daily withdrawal ৳2,35,000 Resets at midnight (UTC+06)
Standard payout time 7 minutes After approval by our team
First-ever withdrawal Up to 6 hours One-time KYC review included
Currency ৳ BDT Received directly to your mobile wallet

Important: KYC verification must be completed before your first withdrawal is processed. Submit your documents early to avoid delays. See KYC Upload Steps below.

Submit Your ck34 Withdraw Request in 5 Steps

Follow these steps exactly. Each step takes under a minute on the ck34 app or website.

  1. 1

    Log In to Your Account

    Open ck34 Login in your browser or the ck34 App. Enter your registered mobile number and password.

  2. 2

    Go to Wallet > Withdraw

    Tap the wallet icon at the top of the screen. Select Withdraw from the dropdown. This opens the withdrawal form.

  3. 3

    Choose Your Payment Method

    Select bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the mobile wallet number or bank account details you want to receive funds in.

  4. 4

    Enter the Amount

    Type the amount in BDT. It must be at least ৳1,300 and cannot exceed your available balance or the ৳2,35,000 daily cap.

  5. 5

    Confirm and Track

    Tap Confirm Withdrawal. You will receive an SMS notification once the payment is sent. Standard transfers arrive within 7 minutes.

Supported Payment Methods for Withdrawals

All five methods work for both deposits and withdrawals. Use the same account you deposited with to avoid KYC mismatches.

  • bKash Deposit: 3 min Withdraw: 7 min Mobile wallet — most popular in Bangladesh
  • Nagad Deposit: 3 min Withdraw: 7 min Bangladesh Post Office digital wallet
  • Rocket Deposit: 3 min Withdraw: 7 min Dutch-Bangla Bank mobile banking
  • Upay Deposit: 3 min Withdraw: 7 min UCB mobile wallet
  • Bank Transfer Deposit: 3 min Withdraw: 7 min Direct to your Bangladeshi bank account

Verify Once, Withdraw Freely

KYC (Know Your Customer) is a one-time identity check. ck34 requires it before your first withdrawal. Once your documents are approved, you will never need to submit them again — future withdrawals go straight through.

The review takes up to 12 hours, though most accounts are cleared within a few hours. Submit your documents as soon as you register — do not wait until you are ready to withdraw.

Review Time
Up to 12 hours. Usually much faster during business hours.
Done Once Only
Verified accounts keep their status permanently unless documents expire.
When Required
Must be approved before your first withdrawal is processed.

Documents ck34 Accepts for Identity Verification

You only need to submit one of the following government-issued documents. Make sure the document is valid (not expired) and clearly shows your name, photo, and date of birth.

National ID Card (NID)
Most commonly used. Upload both front and back sides. Smart NID cards are preferred.
Passport
Upload the photo/data page. Must be currently valid — expired passports are not accepted.
Driving Licence
Digital or laminated licence accepted. Upload the front face with your photo and details clearly visible.

Name must match: The name on your ID must exactly match the name registered on your ck34 account. A mismatch is the most common reason for KYC rejection.

Upload Your KYC Documents — Step by Step

  1. 1

    Open Account Settings

    After logging in, go to My Account > Verification. You will see the KYC status panel showing what is pending.

  2. 2

    Select Document Type

    Choose NID, Passport, or Driving Licence from the dropdown. This tells the system what layout to expect when reviewing your upload.

  3. 3

    Upload Clear Photos

    Tap the upload area and choose your file (JPG, PNG, or PDF). For NID, upload both the front and back. File size limit is 5 MB per image.

  4. 4

    Submit and Wait for Approval

    Tap Submit for Review. ck34 will notify you by SMS within up to 12 hours. Once approved, your account is permanently verified.

Photo and Scan Quality That Passes Review

Poor image quality causes most KYC delays. Take a moment to get these details right before uploading.

Good lighting. Photograph outdoors or near a window. Avoid direct flash that creates glare on laminated surfaces.
Flat on a plain surface. Place the document on a table with a dark background so all four corners are visible.
All text must be readable. Zoom in after taking the photo and confirm your name, ID number, and date of birth are sharp and clear.
No cropping of edges. The full document must appear in the frame — do not cut off corners or sides.
No filters or edits. Do not apply colour filters, brightness adjustments, or any photo-editing effects to the image.
No screenshots of screens. Always photograph the physical document or upload a scan. Screenshots of phone screens showing IDs are not accepted.

Why a ck34 Withdraw Request Gets Rejected — and What to Do

Most rejections are easy to fix. Here are the most common causes and the exact action to take.

  • KYC not yet approved
    Your documents are still under review or were not submitted. Go to My Account > Verification and check status. First-time reviews take up to 12 hours.
  • Wagering requirement not met
    If you claimed a bonus, you must wager the bonus amount 14× before withdrawing. Check your bonus progress in the Promotions tab.
  • Amount below the minimum
    The minimum withdrawal is ৳1,300. Enter a higher amount or accumulate more winnings before requesting.
  • Daily limit already reached
    You have hit the ৳2,35,000 daily cap. The limit resets at midnight Bangladesh time (UTC+06). Try again the next day.
  • Payment account name mismatch
    The bKash or Nagad account name must match your registered ck34 name. Update your wallet account name or contact 24/7 Live Chat for help.
  • Incorrect wallet number entered
    Double-check the mobile wallet number. Even one wrong digit routes the payment to a different account. Re-enter the number carefully.

If none of the above applies, contact ck34's 24/7 Live Chat from the Help section. Have your withdrawal reference number ready.

How ck34 Keeps Your KYC Documents Safe

Your documents are encrypted in transit and at rest. ck34 collects only what is strictly necessary to verify your identity — your files are never shared with third parties for marketing purposes.

Access to KYC files is restricted to the compliance team. Documents are stored only for as long as required by financial regulations. If you have questions about your data, contact the support team through Live Chat.

  • SSL Encrypted
  • Data Stored Securely
  • KYC-Compliant
  • 24/7 Support
  • 18+ Only

Questions Players Ask About Withdrawing from ck34

How long does the first ck34 withdrawal take?
Your first-ever withdrawal includes a one-time KYC review. This can take up to 6 hours. Submit your identity documents as soon as you register so the review is completed before you request a withdrawal. All subsequent withdrawals process in around 7 minutes.
What is the minimum amount I can withdraw?
The minimum withdrawal amount at ck34 is ৳1,300 per transaction. There is no maximum per transaction beyond the daily cap of ৳2,35,000. Plan multiple withdrawals over separate days if your balance exceeds this limit.
Do I have to verify my identity every time I withdraw?
No. KYC verification is a one-time process. Once your documents have been approved, your account stays verified permanently (unless your document expires and needs renewal). All future withdrawals go through without any additional document checks.
Which documents does ck34 accept for KYC?
ck34 accepts three government-issued documents: a Bangladesh National ID Card (NID), a valid Passport, or a Driving Licence. You only need to submit one. The name on the document must exactly match the name on your ck34 account.
Can I withdraw to a different bKash number than the one I deposited from?
For security reasons, ck34 recommends withdrawing to the same mobile wallet account you used to deposit. If you need to use a different number, contact 24/7 Live Chat before placing the withdrawal request. Additional verification may be required.
My withdrawal request is pending for more than 30 minutes — what should I do?
Standard withdrawals complete within 7 minutes. If yours has been pending longer, check: (1) your KYC status in Account Settings, (2) whether the wagering requirement from any active bonus has been met, and (3) that the wallet number you entered is correct. If everything looks fine, start a 24/7 Live Chat session and share your withdrawal reference number.
Does ck34 charge a fee on withdrawals?
ck34 does not charge a platform fee on withdrawals. Your mobile wallet provider (bKash, Nagad, etc.) may apply their own transfer charges on the receiving end, which are outside ck34's control. Check with your wallet provider for their current fee schedule.
What happens if my KYC document is rejected?
If your document is rejected, you will receive a notification explaining the reason — most commonly a blurry image, a name mismatch, or an expired document. Take a new, clear photo of your valid ID and re-submit through My Account > Verification. The review team will re-process it within 12 hours.

Ready to Play and Withdraw at ck34?

Create your account in under 2 minutes, make your first deposit via bKash or Nagad, and start playing. Complete KYC early so your first ck34 withdraw goes through without any delay.

Already have an account? Log In and go to Wallet > Withdraw. Prefer the app? Download the ck34 App for faster access on your Android phone.

Register Now Log In